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Rates

On the Zand Groups website the prices are displayed both with and without VAT and the freight costs is (usually) 14.90 euro + VAT.  All costs shown clearly before payment are made at the confirmation of your purchase via Checkout tab on the homepage.


Returns

For a return to be accepted must always a return number be obtained. This is done by entering the order where the goods ordered. In the article line for the item in question there is a clickable link which sends you to the page of returns. Please write as  accurately as possible the reason for the return.

Returns must always be labeled with the derived return number. Returns that are not marked with the return number will always be left without action.

Goods must be returned by a door delivery services. Goods sent by the Business Economics ", or postal, charged with 10 euro (excluding VAT) per package of catch-up fee. This is due to restructuring of the postal organization. You can also choose another mode of transport where the freight provider runs out the package to us.

DO NOT SEND RECIEVER FREIGHT COST! WE WILL REJECT THE GODS.



Rejected or Not Accepted Delivery Due to Wrong Adress etc.

An administration fee of at 25 euro+ VAT is charged to the customer if the goods are not desired. If the customer wants the goods to be re-delivered will charge a new fee.



Wrong Delivery

If Zand Group makes a Wrong Delivery we will credit the customer according to our regular freight tariff.

Zand Group reserves the right to deliver the replacement products that Acer provides us with. These products have been replaced by Acer for one reason or can no longer be supplied.



Wrong Part Ordered  by  Customer

Wrong Part Ordered  by  Customer are not to be returned. However, in special cases by agreement and if it is in an unopened package, the returns can be accepted against an administration fee of 25 euro+ VAT. Goods that not are from our stock are never to be returned.


Reservations

We reserve the right of errors in current prices and product information.


Photos

Photos on the site are only illustrative and do not conform to the look and functionality of the product.


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